SEO report of brilliantcustomerserviceoxford.com

Redirected to www.brilliantcustomerservice.co.uk/

Home - Brilliant Customer Service Training

www.brilliantcustomerservice.co.uk/

Welcome to Brill!ant Customer Service Training, Coaching and Consulting Over 20 years of customer service and 30,000 people trained in 40 countries!


 Tasks

  • Avoid using deprecated HTML tags.

 SEO

URL

Domain : www.brilliantcustomerservice.co.uk/

Character length : 35

Title
Home - Brilliant Customer Service Training
Description
Welcome to Brill!ant Customer Service Training, Coaching and Consulting Over 20 years of customer service and 30,000 people trained in 40 countries!
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

locale: en_GB
type: website
title: Home - Brilliant Customer Service Training
description: Welcome to Brill!ant Customer Service Training, Coaching and Consulting Over 20 years of customer service and 30,000 people trained in 40 countries!
url: http://www.brilliantcustomerservice.co.uk/
site_name: Customer Service Training
image: http://www.brilliantcustomerservice.co.uk/wp-content/uploads/2013/01/Depositphotos_25225467_original.jpg
image:width: 4096
image:height: 4096

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://brilliantcustomerservice.co.uk/robots.txt
User-agentDisallowed for the search engines
*
  • /wp-admin/


 Social

Social Engagement

No info found.

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Home - Brilliant Customer Service Training

Character length : 42

Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 5%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
H1H2H3H4H5H6
1111300
Heading structure in the source code
  • <H3> More information ​Tel: 020 3289 7704 / 07515 851691
  • <H1> Customer Service Training
  • <H2> Live courses and e-learning modules
  • <H3> Primary Navigation Menu
  • <H4> Customer Service Skills Training
  • <H4> Technical Support Skills Training Workshop
  • <H4> Brilliant Service with a Sale
  • <H3> Customer service training
  • <H3> On-line training and e-learning
  • <H3> IT Help-Desk and Technical Support Skills Training
  • <H3> Bespoke training solutions
  • <H3> Sales training for service staff
  • <H3> Business writing skills training
  • <H3> Contact details
  • <H3> What we do…
  • <H3> Get in touch
Word cloud
  • training19
  • service14
  • skills13
  • customer12
  • support9
  • technical6
  • course5
  • courses5
  • staff4
  • all4
  • e-learning4
  • ideal3
  • online3
  • engineers3
  • sales3
  • on-line3
  • information3
  • business3
  • internal3
  • full3
  • read3
  • sale3
  • telephone2
  • organisation2
  • customers2
  • buy2
  • range2
  • outline2
  • quotation2
  • selling2
  • stop2
  • team2
  • face2
  • brilliant2
  • practical2
  • email2
  • free2
  • live2
  • writing2
  • menu2
  • new2
Keyword matrix
wordtitledescriptionsheading
training
service
skills
customer
support
technical
Two Word cloud
  • skills training5
  • technical support3
  • practical course2
  • training for2
  • read more2
  • service skills2
404 Page
The website has no standard 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 10 images on this web page.

Good! Every image has an alternative text attributes set on this website.

 Readability

Flesch–Kincaid Grade Level
5.00
Flesch Reading Ease
71.00
Coleman Liau Index
12.00
Automated Readability Index (ARI)
4.00
Dale–Chall Readability
9.10
SMOG Index
7.90
Spache Readibility
5.00
Number of letters
8099
Number of words
1714
Number of sentences
267
Average words per sentences
6
Number of syllables
2621
Syllables in words
2565
Average syllables in words
1.53
Number of words in first three syllables
179
Percentage of word / syllables
10.44
Words not in Dale-Chall easy-word list
948
Words not in Spache easy-word list
258

 Technologies

Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Render blocking resources
Good! No render blocking elements found!

 Speed test – Javascript

Javascript
Error! Too many javascript files found which slows down the page load on the website.
  • http://www.brilliantcustomerservice.co.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4
  • http://www.brilliantcustomerservice.co.uk/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/js/modernizr.custom.min.js?ver=2.8.3
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/premium/hoot/js/scrollpoints.js?ver=1
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/premium/hoot/js/scroller.js?ver=1
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/youtube-embed-plus/scripts/ytprefs.min.js?ver=4.7.5
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.8
  • http://www.brilliantcustomerservice.co.uk/wp-includes/js/hoverIntent.min.js?ver=1.8.1
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/js/jquery.superfish.min.js?ver=1.7.5
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/js/jquery.lightSlider.min.js?ver=1.1.1
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/js/jquery.fitvids.min.js?ver=1.1
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/js/hoot.theme.min.js?ver=4.1.12
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/premium/js/lightGallery.min.js?ver=1.1.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/premium/hoot/js/jquery.waypoints.min.js?ver=3.1.0
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/premium/hoot/js/sticky.min.js?ver=3.1.0
  • http://www.brilliantcustomerservice.co.uk/wp-includes/js/comment-reply.min.js?ver=4.7.5
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/premium/js/hoot.theme.premium.min.js?ver=4.1.12
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/youtube-embed-plus/scripts/fitvids.min.js?ver=4.7.5
  • http://www.brilliantcustomerservice.co.uk/wp-includes/js/wp-embed.min.js?ver=4.7.5
File size of all javascript files combined
0.00
Javascript minifying
Great! The Javascript files are minified.

 Speed test – CSS

CSS
Error! Too many CSS files detected that slows down the page load.
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=4.8
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/sfwd-lms/includes/vendor/wp-pro-quiz/css/wpProQuiz_front.min.css?ver=2.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/sfwd-lms/assets/css/style.min.css?ver=2.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/sfwd-lms/assets/css/front.min.css?ver=2.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/sfwd-lms/assets/css/jquery.dropdown.min.css?ver=2.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/sfwd-lms/templates/learndash_template_style.min.css?ver=2.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/css/lightSlider.min.css?ver=1.1.0
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/hoot/css/gallery.css?ver=4.7.5
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/hoot/css/font-awesome.min.css?ver=4.5.0
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/premium/css/lightGallery.min.css?ver=1.1.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/video-embed-thumbnail-generator/video-js/video-js.css?ver=5.18.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/video-embed-thumbnail-generator/video-js/kg-video-js-skin.css?ver=4.6.16
  • http://www.brilliantcustomerservice.co.uk/wp-includes/css/dashicons.min.css?ver=4.7.5
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/video-embed-thumbnail-generator/css/kgvid_styles.css?ver=4.6.16
  • http://www.brilliantcustomerservice.co.uk/wp-content/themes/responsive-brix-premium/style.min.css?ver=4.1.12
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/easy-custom-auto-excerpt/assets/style-frontend.css?ver=2.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/easy-custom-auto-excerpt/buttons/ecae-buttonskin-none.css?ver=2.4
  • http://www.brilliantcustomerservice.co.uk/wp-content/plugins/youtube-embed-plus/styles/ytprefs.min.css?ver=4.7.5
File size of all css files combined
0.00
CSS minifying
Great! The CSS elements are minified.

 Speed test – Compression

Uncompressed size of the of the HTML
0.00
Gzip compression
Your site uses compression.

 Speed test – Browser cache

Browser cache
The browser cache is set correctly for all elements.

 Speed test – Images

File size of all images combined
0.00
Image optimisation
All images are optimized.

 Links

We found a total of 53 different links.
Internal links: 46
External links: 7

External links:

Internal links:

 Website security

IP
192.185.149.87
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.

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 Icons

Favicon
Error! No favicon is found. Using favicon helps to build a better brand quicker.

 Typos

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